Monday the following week, no phone calls, or follow up.  I call to get an update and am told that they cannot install my system because they don't have time.  I ask what does that mean, one year? One week? Until the end of summer they say.  What does that mean I ask?  They say at the end of September.  I say thank you for wasting 1 month of my time.
Duct cleaning has never been shown to actually prevent health problems. Neither do studies conclusively demonstrate that particle (e.g., dust) levels in homes increase because of dirty air ducts. This is because much of the dirt in air ducts adheres to duct surfaces and does not necessarily enter the living space. It is important to keep in mind that dirty air ducts are only one of many possible sources of particles that are present in homes. Pollutants that enter the home both from outdoors and indoor activities such as cooking, cleaning, smoking, or just moving around can cause greater exposure to contaminants than dirty air ducts. Moreover, there is no evidence that a light amount of household dust or other particulate matter in air ducts poses any risk to your health.
I was with you until you said avoid steaming cleaning or moisture, there is no way you can remove mold or any other type of biological without moisture. The best way to do this is in fact with a steamer using a commercial disinfectant and a non reactive odor remover so your home smells refreshed and not like a hospital . This is directly contradictory to your article.
The number of years an HVAC system lasts depend on the type and brand of components that make up your system. The lifespan of an air conditioner averages between 15 and 20 years. The life expectancy of a tankless water heater is approximately 20 years, while a storage water heater is closer to 10-15 years. Ducts may need replacing within 10-15 years. Your equipment will have a longer life if you have regular tuneups and maintenance to keep everything in good working order. If you’re having repair problems and your HVAC system is over 10 years old, it’s a good time to consider the costs and benefits of repairing vs. replacing. Energystar.gov provides the following tips to help you decide whether to repair or replace:
Hello, I read your comment and I know it was two years ago but I hope you see my message. I am trying to figure out what to do as I was told that there is some cat odor in the finished basement. I think with the air conditioning running that it may carry odor. The litter boxes are always kept clean. I wonder if odor can be trapped in the ducts, if Air Duct Cleaning could help, but it is quite expensive plus I'm concerned that it may not help. Please elaborate as to why you think it doesn't work that well. Do you have any other advise? Did you work in the field of Air Duct Cleaning? Thanks so much!
Humidifiers/Dehumidifiers: Humidifiers add needed moisture to the air in winter and very dry climates. Dehumidifiers remove dampness any time of the year. Central air conditioners dehumidify too, but in very humid climates, you might want to remove humidity without also cooling the air. You have a good range of options for both of these HVAC accessories. Whole-house humidifiers cost $350 to $800 installed, while dehumidifiers are $1,250 to $2,000 or slightly more.
Good article, but it fails to point out that leaky return-side ducts could be drawing dust and allergens into the duct system from the enclosed spaces in which they run, e.g. between walls, below floors, attic. So duct cleaning may only be a temporary solution. The homeowner can get a home energy audit -- free in many states -- to determine if they have significant duct leakage. An Aeroseal dealer may be able to effectively seal up the duct system without needing to tear into walls etc to get to the ducts.

Hi guys if your not convinced yet that duct cleaning is a waste of time. I’m a HVAC business owner install heaters and air conditioners. Simple facts if you have an old system get a new return air fitted with a filter it will catch all the dirt and dust. If you still have as many do black flecks and stuff coming through it is the lining inside your ducting that has perished. So somewhere you have a hole or very old ducting. If you had rats etc its a hole somewhere. To clean, stick your vacuum in the outlet and push the hose as far as it will go this gets 99% of toys and coins fur and alike. Think about it if the object is not heavy it will come out the duct when unit is on. Service the heaters or air con units but not the ducting. I would go further to say that duct cleaning actually damages the ducting in my opinion.
You can install the greatest HVAC system ever built, but if your house is not insulated well, it's only going to end up costing you more money. Older homes may have fiberglass insulation that has broken down due to pests, moisture, or improper installation. Spray foam insulation can be damaged by careless repair or modification work or can be improperly installed. If your insulation in compromised, your attempts to save money and be comfortable will be in vain.
Here in Atlanta we get 6 to 10 $49 coupons in the mail weekly…I have always consider them a complete scam….just had my master bathroom& bedroom and guest bath completely remodeled down to the studs…Had my 3 returns nearest the area sealed to prevent sheet rock dust to spread…it worked and I personally cleaned all 7 returns when a 5 HP , new Rigid shop Vac($99 from HD)…took one hour and I found little evidence that “I need my ducts cleaned” Had quotes from $400 to $600…I use the best air filters for my air handler and change it every 2 to 3 months…..any dust is trapped in it and I believe the Air Duct folks are all cons….
Central, "all-air" air-conditioning systems (or package systems) with a combined outdoor condenser/evaporator unit are often installed in North American residences, offices, and public buildings, but are difficult to retrofit (install in a building that was not designed to receive it) because of the bulky air ducts required. (Minisplit ductless systems are used in these situations.) Outside of North America, packaged systems are only used in limited applications involving large indoor space such as stadiums, theatres or exhibition halls.

The bottom line is: no one knows. There are examples of ducts that have become badly contaminated with a variety of materials that may pose risks to your health. The duct system can serve as a means to distribute these contaminants throughout a home. In these cases, duct cleaning may make sense. However, a light amount of household dust in your air ducts is normal. Duct cleaning is not considered to be a necessary part of yearly maintenance of your heating and cooling system, which consists of regular cleaning of drain pans and heating and cooling coils, regular filter changes and yearly inspections of heating equipment. Research continues in an effort to evaluate the potential benefits of air duct cleaning.
My 48 yr old house (mine for the last 4 yrs) has considerable dust in the return plenum (fiber duct). I’m remodeling and recently re-sealed the return plenum AND the site-fabbed transition built when the new unit was installed, 2013. The return was leaky no doubt drawing musty, dusty air from the crawl space due to the Red-Neck fab & seal job! Pitiful craftsmanship! It took me 7 hours to fix the new transition piece. Anyway, the dust in the house is the same “color” as whats in the return duct and I’m getting way too much & too often in the house. I’ve also cleaned my coils, which were not that dirty.
First of all, I think it is great that there are many companies out there who look out for the customer and protect their interest. Secondly, I think it is also important that customers consider having their HVAC systems checked thoroughly before moving into a new home. I have heard a couple of horror stories where previous owners have not had the best housekeeping skills. Even when the appearance of the home seems it has been well kept, keep in mind that surface clean only goes so far. You can never tell what lies underneath.
Clean the condenser fan blades before the start of the cooling season. Brush any dust or debris off gently and then uncover the condenser coils, gently cleaning the dirty side. Then wrap the motor and other electrical components in plastic bags and gently spray from the inside with a hose. Now check the base pan under the unit and clear it out of any debris that has gathered.
Having the most energy-efficient system ever built won't matter much if it's not maintained. Lack of maintenance is the number one killer of HVAC systems. Before each cooling season, it's recommended that your system get a professional tune-up. However, there are things you can do in the meantime to make sure your system runs efficiently throughout the year.
If you don't agree with duct cleaning, fine. If there are some things that HVAC people can do to make the system need cleaning less often fine, but to suggest that I need to GO TO JAIL????? If you need to knock others to make yourself look better....... If duct cleaning is such a scam, why are their governing bodies like NADCA (which I do NOT belong to),several manufacturers of equipment, and national restoration franchises (I'm not a franchise either) who provide this service? I guess the whole world is stupid and only HVAC people are smart. I suppose I am scamming them when I clean puff backs, water damage, fire damage, and clean their carpets too? Or did I wake up one morning and say "ya know, it is great to be a hard working, honest owner operator, but I would love to provide a service that unlike everything else I do is a con and rips off the 90% referral business I busted my butt to earn"

I read your article with interest and think it is a good start. One service that is always talked about is fogging ductwork for sanitizing. Many companies offer this service for disinfecting or adding a clean smell to the ductwork. Before any chemical or disinfectant is used, please read the MSDS (Material Safety Data Sheet). You might be surprise on what you are putting into the air stream. This is a high profit service and should be explored thoroughly before purchasing,
Hi guys if your not convinced yet that duct cleaning is a waste of time. I’m a HVAC business owner install heaters and air conditioners. Simple facts if you have an old system get a new return air fitted with a filter it will catch all the dirt and dust. If you still have as many do black flecks and stuff coming through it is the lining inside your ducting that has perished. So somewhere you have a hole or very old ducting. If you had rats etc its a hole somewhere. To clean, stick your vacuum in the outlet and push the hose as far as it will go this gets 99% of toys and coins fur and alike. Think about it if the object is not heavy it will come out the duct when unit is on. Service the heaters or air con units but not the ducting. I would go further to say that duct cleaning actually damages the ducting in my opinion.
I own an HVAC company. Dirt in your ducts stays there and hurts no one. It is like dirt on the ground outside. This industry was infiltrated by a bunch of money grubbing low lifes years ago. As a credible company, we do not clean air ducts. Some who were credible probably signed on not knowing what else to do or to try to make a buck another way. These companies, because they also do HVAC work not only rip off private homeowners, they are ripping off legitimate HVAC company's customers and the integrity of what can and should as a rule be a great service industry. Some probably have gotten into this to simply offer what competitors who were ripping off their customers were offering. Anyone cleaning ducts is in my opinion raising a big red flag that they cannot and should not be trusted. Political pressure from NADCA, advertising dollars, manufacturers and marketers of duct cleaning equipment, and intense competition for the customers is the only reason the government and adverstising companies have not run them out of business and that this cancer perpetuates itself.
If you don't agree with duct cleaning, fine. If there are some things that HVAC people can do to make the system need cleaning less often fine, but to suggest that I need to GO TO JAIL????? If you need to knock others to make yourself look better....... If duct cleaning is such a scam, why are their governing bodies like NADCA (which I do NOT belong to),several manufacturers of equipment, and national restoration franchises (I'm not a franchise either) who provide this service? I guess the whole world is stupid and only HVAC people are smart. I suppose I am scamming them when I clean puff backs, water damage, fire damage, and clean their carpets too? Or did I wake up one morning and say "ya know, it is great to be a hard working, honest owner operator, but I would love to provide a service that unlike everything else I do is a con and rips off the 90% referral business I busted my butt to earn"
Asking how much an HVAC installation costs is kind of like asking, “how much does a new car cost?”  Well, are you buying a Porsche or a Honda? Is it a 911 or just a Boxster, and are you going to get the leather seats? Likewise, are you going to get a Carrier or a Goodman air conditioner? Does the ductwork need to be replaced? These are all questions that will affect your HVAC installation cost, so let’s take a closer look.
If you don't agree with duct cleaning, fine. If there are some things that HVAC people can do to make the system need cleaning less often fine, but to suggest that I need to GO TO JAIL????? If you need to knock others to make yourself look better....... If duct cleaning is such a scam, why are their governing bodies like NADCA (which I do NOT belong to),several manufacturers of equipment, and national restoration franchises (I'm not a franchise either) who provide this service? I guess the whole world is stupid and only HVAC people are smart. I suppose I am scamming them when I clean puff backs, water damage, fire damage, and clean their carpets too? Or did I wake up one morning and say "ya know, it is great to be a hard working, honest owner operator, but I would love to provide a service that unlike everything else I do is a con and rips off the 90% referral business I busted my butt to earn"
i got angies list deal for 109 air duct clenaing, dryer vent cleaning, and furnace inspection, {healthy duct cleaning} i call the company, they arrive on time. did excellent service what ever i purches i got. they give me furnace inspection and the told me that my furnace is very dirty and they offer me to clean that for 250 extra. i paid and i am very happy from this service. i try before 2 diffrent company that i got deal from them as well the just give me estimate and don’t even do the job. so guys don’t spend time if you need deep cleaning just cal this guy the offer free estimate as well.
Professional cleaning involves getting the dust and debris outside, so they use outdoor ventilation equipment. It is so important that homeowners make sure the professional contractor is using good equipment then, as they could otherwise spread the spores into the home and further agitate sensitive family members. In the case of mold, a cleaner will only be able to tell you it is there, followed by needing an additional mold professional to come out and test or remove the mold. Air duct cleaning industries do not require state licensing, so make sure to check for a company with references.
Be careful of dishonest HVAC contractors. There’s no magical formula to see if an HVAC contractor is scamming you, unfortunately, but remember that they typically do this in one of two ways: first, they are charging grossly low prices (far below everyone else), or second, they aren’t including what everyone else is. In the first situation, they will charge you change fees, other hidden fees, or they stole the equipment and are passing themselves off as legitimate contractors (very common in California these days). In the second situation, they are charging you a very fair price, but aren’t including what the other contractors are (i.e. charging $10,500 for the installation which is fair, but not including the ductwork which is a scam unless there is some other, complex stuff going on there).

Asbestos removal tip.  Don’t trust any HVAC installation company that says that they will remove asbestos for you. They will do either one of two things: remove it and do a horrible job because they don’t know how (an illegal act in California, finable by up to $250,000), or they will say they did and never actually do it, which is dangerous to your health. Any HVAC contractor worth their weight will know not to touch it. Call an asbestos abatement company – it should cost around $500-$1,000, and your HVAC installation company will come in right after them and do the installation to decrease cost and inconvenience.

Is duct cleaning worth it? There is not a yes or no answer that suits everyone. On an Air Force base, the system was not air tight and there was leakage around the filters. The system got dirty. A professional company was called out. The Duct was big enough that a technician could go inside the metal duct and clean it. There was a new Air Handler installed and things were sealed up better. in this case it was worth it.
I’m having my duct work cleaned this Saturday. Have a coupon for $49 through Amazon. Job normally $249. Had my basement remodeled about 18 months ago. The contractors were very thorough at blocking the vents, as far as I can tell. The offer is for HVAC and dryer vent cleaning. My house is 11 years old. I figured, $49 is not much. I appreciate your tips on not getting talked into any additional service, not to use solvents to clean, the certification information and before and after pictures. Very useful and I’ll be sure that all I spend is the $49 for the voucher.

He proceeded to clean each heat register by removing the grille and blasting it with an air pressure hose toward the duct opening thinking that the dust would magically be sucked inside. In one room this caused a ceiling smoke detector to go off because the excess dust fooled it into thinking there was smoke. I put my hand in front of a register he wasn’t working on and could hardly feel a suction. Although we discussed how I open and close damper doors, I realized later that he never checked, opened or adjusted them during the cleaning. He could have closed all but the one he was working on in order to increase suction results. His next step was to blast air into the duct and then attach a “squid-like” device that slapped around inside the duct as far as he could reach. This is important! In a newer house, ducts have long straight runs from the furnace. In older houses like mine they can turn and twist. In fact, the duct we have a problem with runs straight up from the basement inside a wall and turns 90 degrees into a soffit for three feet then into two 90 degree turns to get into the floor joist area for another two feet and finally a 90 degree turn up to the second floor register. When he cleaned this one he could only get three feet into the register with the hose or squid because of the turns. That was the case with most. Hardly what could be described as a decent cleaning.


On the other hand, if family members are experiencing unusual or unexplained symptoms or illnesses that you think might be related to your home environment, you should discuss the situation with your doctor. EPA has published the following publications for guidance on identifying possible indoor air quality problems and ways to prevent or fix them.
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