HVAC System Quality Installation Contractor Checklist -- This checklist identifies all of the steps the contractor has taken for the Energy Star Certification and identifies what work the contractor has done. If the system is later modified, this checklist can help identify what was done to proper Energy Star specifications and what was added later that may not meet the requirements.
After major damage to a small addition on our home was damaged in the windstorm in May, the insurer’s preferred vendor sanded drywall without taping off the area. They relied on heat from the furnace to dry the mudding compound. They claimed they shut the furnace off while sanding and regardless of whether they did or not, they never cleaned up the drywall dust before turning the furnace back on. I now have drywall dust everywhere and my husband took photos to verify our concerns. They even sanded right above a cold air return. Vents were never covered either. The same company that created this mess is cleaning my ducts today. They have refused to clean the furnace. Their are health concerns for my almost 85 yr old mother who resides with us. I’ve tried 3 times in the last 7 days to escalate to a manager and they will not return my call. They just keep sending it back down to my adjuster. There are many other issues we’ve encountered since May as well. This is a major insurance company who has the resources to fix this mess but refuse. Please help!
I have been a plumbing/gas/hvac tech for 19 years, before that I installed ductwork in commercial buildings and office towers. As the article states, unless you have undergone some type of extensive reno, or ducts have become contaminated, paying for cleaning is pointless. Its one thing if you have a 30 year old home that has never had a duct cleaning and you can actually see mounds of dust built up , especially in the return side, then go for it. Keep in mind that most duct cleaning companies will only get 80% of the dust , or less at best. Keep in mind that most of the dust in your home is lint from clothes and linens, and skin cells from you and your pets and is constantly being generated. Dust that builds up in ductwork , generally stays in the ductwork. The power of suggestion, scare tactics, up sell!!!
Installation: The old furnace is disconnected from the ductwork plenum, exhaust flue, gas and electrical hookups. In most cases, a new plenum must be made onsite or ordered from a local sheet metal fabricator. A new vent might be required too. The furnace is set and reconnected. Adjustments to the blower fan speed and burner are made to optimize furnace performance for your home and climate.
Air conditioning and refrigeration are provided through the removal of heat. Heat can be removed through radiation, convection, or conduction. Refrigeration conduction media such as water, air, ice, and chemicals are referred to as refrigerants. A refrigerant is employed either in a heat pump system in which a compressor is used to drive thermodynamic refrigeration cycle, or in a free cooling system which uses pumps to circulate a cool refrigerant (typically water or a glycol mix).
So HVAC sent Tony Diaz to my house. I was at work so he was subjected to the most excruciatingly exacting woman on the planet (my wife). Tony impressed her with his friendliness, professionalism and the obvious jouneyman-level knowledge of his craft. He found literally --burnt-out-- parts in our system and replaced them. It cost us a bit but I know enough about the parts to see there was no gouging on the parts and a fair rate for the labor. It wasn't cheap but it was fair and worth every dime.

Lennox, on the other hand, is probably the most expensive unit out there and I can’t stand them.  In our (humble?) experience, they have a horrible logistics chain, making repair parts difficult to come by (sometimes taking weeks), poor customer service, and the parts cost three times as much. That’s not what this article is about, so read more in: Carrier vs. Lennox Furnace Review.
Though this installation is not always complicated, it's best to work with an air conditioning contractor to ensure it's done correctly. Permits are usually required for this type of work and can be obtained by a state-licensed contractor. You should not attempt to install central air conditioning on your own since you need a license to handle the refrigerant chemicals (Freon) involved.
Whether or not central air adds value to your home depends on your location. You probably won't recoup the entire cost for the installation, as it is an expensive project that isn't as flashy as something like a new deck. But this invisible upgrade can help you sell your home if you live in a hot climate. And many buyers are willing to pay a bit more for a working AC.
I read your article with interest and think it is a good start. One service that is always talked about is fogging ductwork for sanitizing. Many companies offer this service for disinfecting or adding a clean smell to the ductwork. Before any chemical or disinfectant is used, please read the MSDS (Material Safety Data Sheet). You might be surprise on what you are putting into the air stream. This is a high profit service and should be explored thoroughly before purchasing,
As for the price I think my review was fair in stating what value we got for what I deemed to be a slightly higher price than others might charge.  I did not take any stars off for the price, and still am not, but I am taking another star off because of Alberto's comments, which are deceptive and not the same thing he told me in person.  Alberto, I suggest you stick with the high road in the future.

I have lived in Calgary for quite some time now. When I first moved here I couldn’t stand the humidity levels. Its like a desert come winter. When I first moved into my new home, the house inspector insisted I have my furnace and ducts cleaned. I was very sceptical about duct cleaning to begin with. The company I hired came on time and were very respectable from the start. Before mentioning anything they asked me what my concerns were and what issues I was having. They were more concerned about addressing my issues then bringing anything non related up. I ended up going with this company and getting a humidifier installed a couple days later after the cleaning. Its been almost 4 years now that I have been here. The humidifier is working great and the difference is incredible. They took me around explained step by step what they were doing and the reasons they were doing it. With all those other companies out there, I am glad I found them at this site.

The average cost of keeping your residential ductwork orderly is going to vary greatly from that of a commercial building. This is because commercial air ducts are often larger and more extensive. Residential cleanings can cost an average of about $20-$30 per vent. For commercial buildings, service providers must do an estimate of your space before they can provide an accurate quote. Before factoring in the materials and the number A/C and furnace units, you can expect a commercial project to cost at least $35-$50 per hour.


Duct cleaning is a band aid, like washing you hands is. Under your description, why wash your hands more than once? If it gets cleaned once, it shouldn't get dirty again. Well that is, unless they touch something dirty. Keeping your hands completely clean is virtually impossible. Same as keeping dust out of your home. You clean your ducts and over a 3-5 year span they get dirty again. Also, duct cleaners are not licensed but should be certified by NADCA(National Air Duct Cleaning Association).

If not properly installed, maintained and operated, these components may become contaminated with particles of dust, pollen or other debris. If moisture is present, the potential for microbiological growth (e.g., mold) is increased and spores from such growth may be released into the home's living space. Some of these contaminants may cause allergic reactions or other symptoms in people if they are exposed to them. If you decide to have your heating and cooling system cleaned, it is important to make sure the service provider agrees to clean all components of the system and is qualified to do so. Failure to clean a component of a contaminated system can result in re-contamination of the entire system, thus negating any potential benefits. Methods of duct cleaning vary, although standards have been established by industry associations concerned with air duct cleaning. Typically, a service provider will use specialized tools to dislodge dirt and other debris in ducts, then vacuum them out with a high-powered vacuum cleaner.
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