What if you move into a 20 year old house and find that the people who owned it previously NEVER replaced the filter? It was so dirty that the HVAC system did not work at all. For most people - duct cleaning is NOT a waste of time or money. You must not have allergies. I have very bad ones plus asthma. It makes it very hard for me if I don't get it done every few years. By the way - the ducts get dusty just sitting there - especially without air going through them. Dust settles on them just like it does the furniture.
I live in Port Orange, FL. I purchased a double wide mobile home and was saddened to learn that the previous owners were HEAVY smokers! They did a good job “hiding” the smoke smell the day we viewed this place. I did not have a home inspection done unfortunately. My question is: can duct cleaning remove the smoke smell from this place. The ceilings have been treated with Kilz and paint. I personally scrubbed down every wall, floor or surface. I also purchased a ODORFREE OZONE machine. It seemed to remove the odor for a short period of time but my friends are again complaining about the “smoke” odor in my home. The Ozone machine was $400 and I’m terribly upset that it didn’t clean the air as was promised.
1/27/2015Jim, we are committed to 100% satisfaction so every customer is very important to us.  Unfortunately, with all companies, there will be times when a customer may feel they have been let down.  If that happens with us, we certainly want to hear from you.  To better address your concerns, please contact Steve, our Customer Relations Specialist, directly by email at steve@hvacserviceinc.net... or give him a call at 925-318-4795. Hopefully we will hear from you soon so that we can promptly understand your issue and address the issue! Thanks Jim
While you consider having your air ducts cleaned, it is a good idea to take a look at your dryer vent. If your dryer vent is clogged, you could be losing energy efficiency. Worse yet, you could be increasing the risk of a house fire. Having your dryer vent professionally cared for costs about $130 on average, and could save you a bit of money and a lot of headaches in the future. For more information on the benefits and cost of having your dryer vent cleaned, take a look at our comprehensive cost guide.

Moisture can enter the duct system through leaks or if the system has been improperly installed or serviced. Research suggests that condensation (which occurs when a surface temperature is lower than the dew point temperature of the surrounding air) on or near cooling coils of air conditioning units is a major factor in moisture contamination of the system. The presence of condensation or high relative humidity is an important indicator of the potential for mold growth on any type of duct. Controlling moisture can often be difficult, but here are some steps you can take:

BIG THANK YOU for being honest, and advising us that for some reason the fuse/switch was in the reverse position so the AC unit would not properly turn on.   The unit turned back on immediately, and began cooling the house.   And then providing advice that the AC/Heating system needed some TLC, and giving us options to save money by purchasing a maintenance plan that included the filters plus cleaning services since we were already being charged for the service today.
Your HVAC unit and air ducts deliver heated or cooled air throughout your home year-in and year-out. The air your HVAC unit produces travels through your ductwork and heats or cools your home via the air vents in each room. The dust and other particles in your home’s air are known as particulate matter, which the EPA defines as "a complex mixture of extremely small particles and liquid droplets." The EPA also notes that "particle pollution is made up of a number of components, including acids (such as nitrates and sulfates), organic chemicals, metals, and soil or dust particles." Having clean air ducts means fewer of these particles moving through your home. If you remove your furnace filter and hold it up to the light, you can probably see several hundred of these minuscule particles floating in the air. 
I was told that 15 out vents would be cleaned and one main vent. the guy came over and gave me an estimate of $500. I had acquired a groupon for $49. the guy said just doing the out vents and one main vent would accomplish nothing. Now I am in dispute with the groupon people for a refund which they won’t give and have to go ahead and waste the money and let them do it. Is their doing the 15 outvents and one main one going to accomplish anything?
Sounds like your first hvac company was ripping you off. Ask your new company to go to your coil and see if there is a leak. If there isn't the last company was just lining their pockets. If you have had ducts unhooked for a long time I would recommend duct cleaning, trust me I'm not a fan of duct cleaning myself. I have done hvac for 20 yrs. in GA. When I just bought a home built in 1996, we had all the ducts replaced immediately.

Air duct cleaning service providers may tell you that they need to apply chemical biocide to the inside of your ducts as a means to kill bacteria (germs) and fungi (mold) and prevent future biological growth. They may also propose the application of a "sealant" to prevent dust and dirt particles from being released into the air or to seal air leaks. You should fully understand the pros and cons of permitting application of chemical biocides or sealants. While the targeted use of chemical biocides and sealants may be appropriate under specific circumstances, research has not demonstrated their effectiveness in duct cleaning or their potential adverse health effects. No chemical biocides are currently registered by EPA for use in internally-insulated air duct systems (see Should chemical biocides be applied to the inside of air ducts?).
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