Alberto said they were busy but could either install on the upcoming Saturday.  We were going to be out of town and said unfortunately that day did not work.  He then proposed the upcoming Tuesday as a possible solution, but just had to confirm with another appointment.  I said great.  I will review the estimate and call your office to confirm I want to move forward with the install.


1/27/2015Jim, we are committed to 100% satisfaction so every customer is very important to us.  Unfortunately, with all companies, there will be times when a customer may feel they have been let down.  If that happens with us, we certainly want to hear from you.  To better address your concerns, please contact Steve, our Customer Relations Specialist, directly by email at steve@hvacserviceinc.net... or give him a call at 925-318-4795. Hopefully we will hear from you soon so that we can promptly understand your issue and address the issue! Thanks Jim

Ground source, or geothermal, heat pumps are similar to ordinary heat pumps, but instead of transferring heat to or from outside air, they rely on the stable, even temperature of the earth to provide heating and air conditioning. Many regions experience seasonal temperature extremes, which would require large-capacity heating and cooling equipment to heat or cool buildings. For example, a conventional heat pump system used to heat a building in Montana's −70 °F (−57 °C) low temperature or cool a building in the highest temperature ever recorded in the US—134 °F (57 °C) in Death Valley, California, in 1913 would require a large amount of energy due to the extreme difference between inside and outside air temperatures. A few feet below the earth's surface, however, the ground remains at a relatively constant temperature. Utilizing this large source of relatively moderate temperature earth, a heating or cooling system's capacity can often be significantly reduced. Although ground temperatures vary according to latitude, at 6 feet (1.8 m) underground, temperatures generally only range from 45 to 75 °F (7 to 24 °C).

20 yrs ago I bought the house I am in and a Central H/A was installed at that time. At the beginning of ea season I have the unit serviced. Every yr since I have owned the house I have had to have freon added and been told that I must have a freon leak. Fast forward to this yr when I hired a new company to do the service. They went up into the attic as part of their overall servicing. Nobody else has ever done that. He came down showing me pics on his camera phone of ducts that were not even connected to anything and in my estimation have probably been laying there for 20 yrs. Of course he fixed this. I have not needed freon this year either. I have been complaining to friends about the huge amount of dust and how I can't keep up with the cleaning away of it for a long time. Now it makes so much sense.To me it is like that duct work was just up there laying around and every time my unit was blowing, all the insulation, debris, dust and whatever else over the years was just randomly filling up those ducts. What now that they are re-connected? Will it be better? Or am I someone that needs to have my ducts cleaned? I am so confused after reading all these comments. Can one of you experts tell me what you would do before I spend a bunch of money that I don't really have? Thank you for any input you can provide. Also, feel free to respond to email address denise@digitalflak.com


I can’t believe I got ripped off by this Air Duct Cleaners. I called them for this $63 coupon per furnace unlimited vents then when they came after he checked it all I hear is I have molds and leak all is worth $499, $799, $899 per furnace but I told him to just clean the duct and patch the single leak per furnace worth $38 each. Still eanding $899 total. All the work he done is in less than an hour he didnt even go to each vent to clean it. All he did is to path the air leak on that entry pipe to the furnace and open the main venting system, vacuum it, and wash the floor of the vent with a solution. Overall time is about 20 mins talking with me discussing all the option which thinking they made me think I don’t really have an option and 40 mins wash and vacuum he took pictures of before and after of only one furnace. He gave me a receipt without the details on what he has done in the house just the name and price. I think we may need a strict law to punish and control all this companies who do this so other company who do good will despise them.
I own an HVAC company. Dirt in your ducts stays there and hurts no one. It is like dirt on the ground outside. This industry was infiltrated by a bunch of money grubbing low lifes years ago. As a credible company, we do not clean air ducts. Some who were credible probably signed on not knowing what else to do or to try to make a buck another way. These companies, because they also do HVAC work not only rip off private homeowners, they are ripping off legitimate HVAC company's customers and the integrity of what can and should as a rule be a great service industry. Some probably have gotten into this to simply offer what competitors who were ripping off their customers were offering. Anyone cleaning ducts is in my opinion raising a big red flag that they cannot and should not be trusted. Political pressure from NADCA, advertising dollars, manufacturers and marketers of duct cleaning equipment, and intense competition for the customers is the only reason the government and adverstising companies have not run them out of business and that this cancer perpetuates itself.
Demand controlled kitchen ventilation (DCKV) is a building controls approach of controlling the volume of kitchen exhaust and supply air in response to the actual cooking loads in a commercial kitchen. Traditional commercial kitchen ventilation systems operate at 100% fan speed independent of the volume of cooking activity and DCKV technology changes that to provide significant fan energy and conditioned air savings. By deploying smart sensing technology, both the exhaust and supply fans can be controlled to capitalize on the affinity laws for motor energy savings, reduce makeup air heating and cooling energy, increasing safety and reducing ambient kitchen noise levels.[29]
Although HVAC is executed in individual buildings or other enclosed spaces (like NORAD's underground headquarters), the equipment involved is in some cases an extension of a larger district heating (DH) or district cooling (DC) network, or a combined DHC network. In such cases, the operating and maintenance aspects are simplified and metering becomes necessary to bill for the energy that is consumed, and in some cases energy that is returned to the larger system. For example, at a given time one building may be utilizing chilled water for air conditioning and the warm water it returns may be used in another building for heating, or for the overall heating-portion of the DHC network (likely with energy added to boost the temperature).[4][5][6]
Although i love to burn candles, depending on the type your asking for problems big ones! At work one day i had been talking with co workers about these black shadows that were appearing on my ceilings and higher wall areas. They seemed to in the corners and along the stud supports , i could even see what i thought to be where all had been nailed. There would be dark shadows perfectly straight across my ceiling and then real dark circels every few inches within the lines. I thought it was the propane heat but learned quickly that oil heat will do that but not normally propane. A co worker brought me a magazine with a huge article about candles and what actually burns off them when lit, an ashy soot that is attracted to the areas on walls and ceilings that omit the most heat or warmth, of course where the drywall and studs meet and corners of the room. Its been about 8 years since i painted the entire house. I started bending to my love for candles again in the last 3 years, surprise i will be spending part of my summer re painting again!! No more candles ,well maybe at the holidays LOL
Compressor -- Compressors are outdoor components in your system. The compressor is the pump that circulates the refrigerants through the air-conditioner. You can hear it when it's running so you'll know if it's working just by listening. If it starts getting louder, your compressor is about to fail. If it makes no sound when it should be on, it has already failed. Compressors fail for a number of reasons. Most often they fail due to strain from another failed part such as the fan motor. Electrical storms can also damage compressors. If the sound from the compressor gets louder or if you see a decrease in performance, you should have your compressor checked. A failed compressor will not heat or cool your house.

So, the total price to a contractor for this project is $7,195.77 (Carrier is expensive), which we’ll use to calculate a fair HVAC installation cost. As I said, we typically use 40% in the industry to cover our own personal profit, as well as our insurance and other expenses. Let’s take a look at page three of a Final Report from our own online HVAC calculator, the HVAC Design & Consultation Program.


I thought the price advertised at 129.95 for duct cleaning was great and called to clean our ducts. When they came in to do the the job I could not be home and my wife dealt with them. My wife ended up paying 954.00. They convinced my wife that there was 1.5 inches of mold built up on the Evaporators and coils. It is not the money, my wife could not go to the basement to witness the mold build up or the coil fouling. We have not cleaned our ducts for at least 10 years. The last price we paid for our duct cleaning was 150.00. My concern is that they told my wife not to turn on the heat for 2 hours due the strong chemicals they used to kill the mold. Are these chemicals approved as safe?
These factors are included in a "Manual J" calculation. Contractors who make these calculations before recommending a size can take a couple of hours collecting the information and making the calculation. If your contractor doesn't do it, there are services that will do it for around $99. If you're feeling particularly on the ball, there are also free online calculators.
Stick with a maximum of 16 SEER units in most cases.  Like I said above, contractors push higher SEER units because they make more money, but these units can be expensive at this stage of development, and can drive up your HVAC installation cost.  21 SEER units run about twice the price of a 14 SEER unit, so unless you live in a desert and plan on being there for 30 more years... Likewise, a 16 SEER unit typically costs only about $600-$1,000 more than a 14 SEER, and will usually pay for itself over the lifetime of the unit.
The fact is if they are dirty why not clean them. As for the Dr’s comment about if it is not disrupted it is fine. As a pet owner sometimes un disrupted pet hair will sit in the corner of a room or under a counter un disrupted but I still clean it when I notice it. Just because you cant see it doesn’t mean you should leave it there to collect more and more. The people that don’t want there air ducts clean either simply cant afford it but would like it done. OR! the crowd that are to cheap.. You should Clean all portions of your house.
The HVAC industry is a worldwide enterprise, with roles including operation and maintenance, system design and construction, equipment manufacturing and sales, and in education and research. The HVAC industry was historically regulated by the manufacturers of HVAC equipment, but regulating and standards organizations such as HARDI, ASHRAE, SMACNA, ACCA, Uniform Mechanical Code, International Mechanical Code, and AMCA have been established to support the industry and encourage high standards and achievement.

Tip – Be careful with change-outs. Ductwork deteriorates and sometimes has to be replaced.  It is only if the ductwork is in fantastic condition that you should get a change-out without ductwork (Remember – the ductwork has already been there for 15-20 years, and now it will be there another 15-20…it has to be in good shape). However, many HVAC installation companies like to push change-outs because the ductwork is the most time consuming part of the job, and a change-out is quick, easy money. Realize that it’s only about 15-20% of the jobs that qualify for a change-out, so be careful.

A do-it-yourself approach will only scratch the surface because it is hard to reach some of the ventilation running underneath the floor or into the wall. Although it may help in clearing some of the dust and debris, you really need a professional to guarantee your system is truly spotless. The proper procedure involves the use of a powerful vacuum system with multi-brush attachments designed to loosen debris and feed into the suction. Particles are then blown outside of the house or passed through a HEPA filter inside.
I believe a $3 [sic] pleated cotton filter is all that is ever needed to keep a system running top notch. A cleaning of the blower squirrel cage and of the evaporator [indoor] coil may be needed one time if fiberglass or no filters have been previously used. The return air grille [or grilles] need vacuumed off occasionally, as they are upstream from the filter. The $3 filter should be changed every 3 months [rule of thumb]....and most of them have a little white square on the cardboard frame to write install date.....and the arrow should point into the duct [if at filter grille]....or towards the furnace [if in ductwork slot]...or towards the blower [if in blower compartment]. My two cents.....
And if you have flex duct and/or fiberglass ductboard in your home- the last thing you want is a big brush or anything abrasive running through it. Even high-pressure air can erode ductboard so I wouldn’t clean it with anything. If it becomes contaminated, get rid of it and install real ductwork. If your ductwork is accessible in the basement – the best thing to do is take it down and manually clean it if it’s full of junk. It’s not going to cost a nickel more to do that than to pay $500-1000 for a ‘duct cleaning machine” AKA big blower and vacuum – to do the job.

I've been in business in Florida for 25 years and purchased a $12,000 duct cleaning system 4 years ago. In the last four years I've cleaned 5 duct systems charging around $400 each. Not a very good return on investment. What I have been doing most the time is I get a call by someone panicked because they called some low priced company to inspect their system and were told they have dangerous black mold. Then they call me to have a look. Most the time they don't have mold, ducts look very clean. However the coils are dirty and the inside of the air handler cabinet needs cleaning. Keep in mind not every system can handle supper high efficiency filters! These filters can block air flow quite a bit right out of the package. Many older systems can't handle pleated filters due to increased static pressure. "Back rooms with low air flow". I have taken many hours of classroom study on indoor air quality. Never got any certification because I don't want to pay another organization dues yearly. I think the problem with duct / system cleaning is most people are suckers for low priced scams that are rip- offs . People call me all the time and ask how much? When I tell them average $400 they hang up. I know I do the job correctly and honestly, and they are going to get racked over the coals by the scam artists by calling $79 whole house duct cleaning guys. People need to check internet, angies list and BBB reviews. But keep in mind even reviews need to be sifted through your rational person filter.
There is much more to air conditioning than AC installation in Fort Smith, AR then just maintenance and repairs. A variety of other services is required throughout the lifespan of your cooling unit. We are the professional team capable of completing them all. Replacements, troubleshooting, indoor air management, these are all part of our repertoire.
I forgot about a pot of sweet water I had on the stove to boil. When I finally smelled it the kitchen and dining room I=was smoke filled. I mean thick smoke. I opened doors and windows for a few hours to remove the smoke but the smell is still here and terrible. I had to use the AC and that smell started coming out of the vents. Now what do I do? I have COPD emphysema so I have to be very careful about what I inhale. I already have inhaled too much smoke from all of this which has hurt my lungs even more. I can’t afford for them to get worse over this. How can I get the right person to come out and clean the ducts and furnace or is that the only way to remove that burnt smokey smell. The pot never caught on fire but it sure did produce a lot of smoke. I already have replaced the filter on the furnace. It needed it even though it had just been replaced just last week. I need help or really my lungs need help. Who do I call here in Indpls IN.

You've probably noticed many appliances boasting an Energy Star Certification. What this means is that manufacturer voluntarily built the product to help reduce greenhouse gases and meet non-regulatory guidelines offered by the Environmental Protection Agency. To earn an Energy Star rating, a product or system must be tested by a third party that has been recognized by the EPA for meeting their testing qualifications.
The fact is if they are dirty why not clean them. As for the Dr’s comment about if it is not disrupted it is fine. As a pet owner sometimes un disrupted pet hair will sit in the corner of a room or under a counter un disrupted but I still clean it when I notice it. Just because you cant see it doesn’t mean you should leave it there to collect more and more. The people that don’t want there air ducts clean either simply cant afford it but would like it done. OR! the crowd that are to cheap.. You should Clean all portions of your house.
An example of a geothermal heat pump that uses a body of water as the heat sink, is the system used by the Trump International Hotel and Tower in Chicago, Illinois. This building is situated on the Chicago River, and uses cold river water by pumping it into a recirculating cooling system, where heat exchangers transfer heat from the building into the water, and then the now-warmed water is pumped back into the Chicago River.[24]
Do you live in a historic home and want to tie your new system in to work with existing features? The price will go up to do the job right. All of these things add up to slow down the HVAC company, which takes more time, which costs more money for labor and parts. This is especially true if they are a legitimate company which is licensed, bonded and insured. Simply put, this is the “X-Factor” in your HVAC installation cost. Again, you could get people to do it for cheaper…but you won’t be happy with the results, I promise.
Venice warns homeowners to beware of air duct cleaning scams, especially the sort where unscrupulous cleaners offer a $49 special deal but start piling on extra fees. “It’s a bait and switch scam where they say they’ll offer unlimited cleaning, but then they throw around terms you might not understand, such as extra fees for a ‘main duct line,’” he says. “And many times, these cleaners end up walking out the door with twice the amount of money a reputable duct cleaner would charge. They’ve gotten very sophisticated at upselling.”
While you consider having your air ducts cleaned, it is a good idea to take a look at your dryer vent. If your dryer vent is clogged, you could be losing energy efficiency. Worse yet, you could be increasing the risk of a house fire. Having your dryer vent professionally cared for costs about $130 on average, and could save you a bit of money and a lot of headaches in the future. For more information on the benefits and cost of having your dryer vent cleaned, take a look at our comprehensive cost guide.
You can adjust for seasons: During the summer, you can have the air conditioner stay off during the cooler morning hours and start cooling the house as everyone gets up and starts moving around. During the winter, you can have your heater stay off while you are away at work and turn on about a half hour or so before you get home so that you are coming home to a nice, warm house.

20 yrs ago I bought the house I am in and a Central H/A was installed at that time. At the beginning of ea season I have the unit serviced. Every yr since I have owned the house I have had to have freon added and been told that I must have a freon leak. Fast forward to this yr when I hired a new company to do the service. They went up into the attic as part of their overall servicing. Nobody else has ever done that. He came down showing me pics on his camera phone of ducts that were not even connected to anything and in my estimation have probably been laying there for 20 yrs. Of course he fixed this. I have not needed freon this year either. I have been complaining to friends about the huge amount of dust and how I can't keep up with the cleaning away of it for a long time. Now it makes so much sense.To me it is like that duct work was just up there laying around and every time my unit was blowing, all the insulation, debris, dust and whatever else over the years was just randomly filling up those ducts. What now that they are re-connected? Will it be better? Or am I someone that needs to have my ducts cleaned? I am so confused after reading all these comments. Can one of you experts tell me what you would do before I spend a bunch of money that I don't really have? Thank you for any input you can provide. Also, feel free to respond to email address denise@digitalflak.com

Our heater went out last Saturday, which was a cold day.  Called a few different places and they were the only ones that called back.  The technician Tony came out and after a little testing said the main control board needed to be replaced.  He quoted us a total of $489 which seemed on the high side but it was cold and we were somewhat desperate, so we agreed and paid a parts deposit.


If you think duct cleaning might be a good idea for your home, but you are not sure, talk to a professional. The company that services your heating and cooling system may be a good source of advice. You may also want to contact professional duct cleaning service providers and ask them about the services they provide. Remember, they are trying to sell you a service, so ask questions and insist on complete and knowledgeable answers.
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