We were following up on this review and the service call we did for you. We could not find you in our system of ever having gone out to your home. If you could please provide us with the date we were out and the name under which the call was placed that would be great as we would like to see if there is any way we can rectify the situation. We do offer a 100% Satisfaction Guarantee, we have tried to private message you to no avail. Can you please call us at 925-318-4795?  


Since most states and municipalities don’t license air duct cleaners, you need to check their professional credentials instead, such as NADCA membership. EPA recommends all duct cleaners follow NADCA standards. Member companies must keep at least one technician on staff who has passed a NADCA test. “They have to pass rigorous testing to earn the certificate, and our code of ethics is very important,” Vinick says.
I read your article with interest and think it is a good start. One service that is always talked about is fogging ductwork for sanitizing. Many companies offer this service for disinfecting or adding a clean smell to the ductwork. Before any chemical or disinfectant is used, please read the MSDS (Material Safety Data Sheet). You might be surprise on what you are putting into the air stream. This is a high profit service and should be explored thoroughly before purchasing,
PickHVAC Tips: First, see the PickHVAC tip above about sizing a central air conditioner. It applies to heat pumps just as much. Secondly, Even if the line set for the new heat pump is the correct size, we recommend replacing the set or at least the fittings. Old lines and fittings are a major source of leaks. When refrigerant leaks out, the heat pump efficiency suffers. Eventually, the unit stops providing heating and air conditioning, and it might break down.
I own and live in a mobile home and was told to install a mobile home air condition well I did not want one because the ones for moblie homes are to small,so I install a home air-condidtion and its good for heating and cooling the only thing I do is change is the filter every month or two,What I want to know is how does dirt and dust comes from????
PickHVAC Tips: Don’t be sold on systems with features you don’t want or need. Called “upselling,” it is rampant in the HVAC industry. Some features are nice – if you want them. If your single-stage furnace was loud and pushed out cold air at the start of the cycle, then a two-stage model will improve those issues. If you didn’t notice them, the upgrade will be a waste of money. That’s just one common example.

Whether or not central air adds value to your home depends on your location. You probably won't recoup the entire cost for the installation, as it is an expensive project that isn't as flashy as something like a new deck. But this invisible upgrade can help you sell your home if you live in a hot climate. And many buyers are willing to pay a bit more for a working AC.
Just had my HVAC System restored and working again on a Sunday and before the 104 weather tomorrow!!!! Called Big Mountain Heating and Air and spoke to very helpful woman named Martina. She connected me to a Technician named Josh. He was at my home within a few minutes and tackled my Honey Well system's issues. He is both skilled, personable and better yet, he got my system up and going and safe. He installed a surge suppressor on the system to prevent power surges that can kick off any system, when the electric company has to reduce power, etc.  I will be using Big Mountain in the future. Truly grateful for such good service and people. Thank you!  I recommend this firm to everyone!
I always get a laugh at anyone claiming to be in the business for any length of time that doesnt understand the importance of cleaning out a ventilation system. Not only for better indoor air quality but for maintaining your heating equipment. I guess it makes more sense to some people that the furnace will just run better with a ton of dust and debris and maybe this wont be a big cause of sytem breakdown and malfunction. I mean really? Maybe this guy got a bad company and or cleaning and is a little jaded but to advise cleaning your grills , which does nothing, and replacing a filter....come on guy.
In the middle of summer—even more so in North America—AC repairs are undoubtedly the last thing you want to have to think about. But that won’t keep them from taking place. Fortunately, Service Experts Heating & Air Conditioning is dedicated to completing expert quality AC repair, maintenance and installation throughout the North America area. We certainly don’t want you to be stuck in an uncomfortable home during the hottest days of summer.
When water damage strikes, you need to act quickly. Time is of the essence. We're available 24/7 to dispatch trained, certified crews, equipment and inspection tools specializing in water damage. With our national footprint and large coverage areas throughout the country we will arrive on site and begin work quickly, minimizing the damage to your home. 
I just had my Air ducts “cleaned”. The person who came to my house works for an air duct cleaning company who uses a professional vacuum. He said the company would charge me about $900 but he can do it aside on his own and charge me half of that. However, when he came over the house, he brought the rotary brush along with his domestic vacuum cleaner that it’s hose was about 5 feet long, I ask him that the wasnt strong enough to pull dust out, and he said, it’s similar to what companies use. I was in doubt and he didnt cover the vents so im thinking all dust must have come out from every air vents. Could this vacuum have taking the debris out of the air ducts? Or how can I myself find out if the inside of the air ducts have been cleaned and no debris is sitting there? I have dust all over my house.

As for the price I think my review was fair in stating what value we got for what I deemed to be a slightly higher price than others might charge.  I did not take any stars off for the price, and still am not, but I am taking another star off because of Alberto's comments, which are deceptive and not the same thing he told me in person.  Alberto, I suggest you stick with the high road in the future.
Fast forward 1 year and 1 week and the circuit board that HVAC Service had installed has failed again. They came out and said that it failed from water condensation dripping onto it, so we needed to replace it and reroute the pipes to prevent future water damage.  That would cost double what I paid last year.  Why didn't they fix the problem last year at the initial repair instead of putting in a circuit board that was bound to fail again?!? They were strongly recommending that the furnace be completely replace for a huge fee to avoid the same thing happening again.  I paid $59 for them to tell me they didn't fix it right last year. This didn't feel right, so I sought a second opinion.
I was able to get a next day appointment with them last week after multiple other providers did not have availability. The tech was on time and did a good job to diagnose and eventually replace the circuit board and get it up running again. The service itself would be 5 stars, although it did take a week to complete the job due to ordering the part.
I originally took off one star because of the SNAFU with getting the part ordered.  When Alberto called me on the phone he admitted the person had "gotten busy with other things" and apologized.  THAT was taking the high road and I was impressed by that.  Sadly, for reasons I won't guess at, Alberto has decided to take the low road in his comments and imply that they got the part as quickly as possible.  Well, we called at 2:30 so did someone spend six and a half hours finding the part??  That seems very doubtful.
Just had my HVAC System restored and working again on a Sunday and before the 104 weather tomorrow!!!! Called Big Mountain Heating and Air and spoke to very helpful woman named Martina. She connected me to a Technician named Josh. He was at my home within a few minutes and tackled my Honey Well system's issues. He is both skilled, personable and better yet, he got my system up and going and safe. He installed a surge suppressor on the system to prevent power surges that can kick off any system, when the electric company has to reduce power, etc.  I will be using Big Mountain in the future. Truly grateful for such good service and people. Thank you!  I recommend this firm to everyone!
What about ringworm? If the fungus is as contagious as doctors warn, and the spores can live several months, doesn’t it make sense to spray some sort of fungus killer into the HVAC system to kill the spores that it has sucked in from the air? Duct cleaning would not be helpful at all here; these spores are microscopic and it could actually spread them further. But given how severely contagious ringworm is, body and especially scalp, does anyone make an aerosol product that will clean the system and kill the fungus? One the resident can use, not call an HVAC company; you can’t do that when you are in an apartment. I hear it’s not the same as mold, it is much more difficult. Truth?
Because an air conditioner moves heat between the indoor coil and the outdoor coil, both must be kept clean. This means that, in addition to replacing the air filter at the evaporator coil, it is also necessary to regularly clean the condenser coil. Failure to keep the condenser clean will eventually result in harm to the compressor, because the condenser coil is responsible for discharging both the indoor heat (as picked up by the evaporator) and the heat generated by the electric motor driving the compressor.

These factors are included in a "Manual J" calculation. Contractors who make these calculations before recommending a size can take a couple of hours collecting the information and making the calculation. If your contractor doesn't do it, there are services that will do it for around $99. If you're feeling particularly on the ball, there are also free online calculators.
In reading through all this about duct cleaning, THE ONE preventative measure people need to realize is that a poorly installed HVAC system that is not sealed and air tight to ensure that ALL indoor air passes through a GOOD air filtration system IS THE best means of ensuring your ducts remain clean. Duct cleaning does not now and will NEVER improve an HVAC systems efficiency. Proper maintenance and installation are the key just as improper installation practices allow for dust infiltration into the duct system. I am a state licensed contractor in Texas, and unless people have their hvac system sealed and/or properly installed, duct cleaning is an absolute waste of money. My duct system is 12 years old as is as clean today as the day I installed the system with ductwork. SO before ANYONE jumps on the bandwagon of duct cleaning, get with your hvac professional FIRST.
Yes, ducts can look terribly dusty. However, that dust will not become aerosolized during the normal operation of your furnace. There is an easy way to test this. Rent a particle counter and test the air flowing out of your registers before and after cleaning. You will not see any improvement in the air quality or any reduction in the airborne dust level. Think of it this way. Duct cleaning companies tell you that you need to clean your ducts when you can see a layer of dust in your ducts. Yet that very layer of dust is proof that duct cleaning is unnecessary, because that dust proves that the air movement in your furnace is not fast enough to re-aerosolize the dust.
All of the products discussed above are registered solely for the purpose of sanitizing the smooth surfaces of unlined (bare) sheet metal ducts. No products are currently registered as biocides for use on fiber glass duct board or fiber glass lined ducts, so it is important to determine if sections of your system contain these materials before permitting the application of any biocide.
There are multiple reasons to replace your HVAC system. If you have built additions onto your house, you may find your old system no longer meets the requirements for the new dimensions. Perhaps a new technological breakthrough has provided features that will improve your comfort and air quality. Most often, however, you need to replace your system because it no longer works properly.
Do not hire duct cleaners who make sweeping claims about the health benefits of duct cleaning — such claims are unsubstantiated. Do not hire duct cleaners who recommend duct cleaning as a routine part of your heating and cooling system maintenance. You should also be wary of duct cleaners who claim to be certified by EPA. Note: EPA neither establishes duct cleaning standards nor certifies, endorses, or approves duct cleaning companies.
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